Privacy
What we collect, and why.
Last updated October 2026.
The app
Every recording is transcribed locally on your Mac. Recordings and transcripts are never sent to us or anyone else, and the app has no usage tracking or telemetry. The app does contact our license server (speaklocalapp.com) to manage your trial and license. For that it sends a hashed identifier of your Mac (a one-way hash, not your serial number) and, when you buy, the email address you give us. Model files are downloaded when you pick a model, and the app checks speaklocalapp.com for updates.
Purchases and licenses
When you buy a license we store your email address, the payment reference, the status of your license and the hashed identifier of the Mac it is bound to. This is needed to deliver the license, let you move it to a new Mac, and handle refunds. We keep this data as long as the license exists and as long as tax law requires us to keep records of the sale. Payment details are handled by Mollie and never reach us.
Who receives data:
- Mollie B.V. — payment processing (the Netherlands)
- Supabase Inc. — database hosting for trials and licenses (USA, under the EU-US Data Privacy Framework)
- Resend Inc. — sending the purchase confirmation email (USA, under the EU-US Data Privacy Framework)
- Vercel Inc. — website and API hosting (USA, under the EU-US Data Privacy Framework)
We do not sell your data or use it for other purposes.
This website
This site uses Google Analytics (gtag.js) to see how many people visit and which pages they read. IP anonymization is enabled, and Google Signals and ad personalization are disabled, so your visits are not linked to your Google account or used for ad targeting. The bug & feature request form opens a form hosted by Tally. If you submit it, the information you share (and your email, if you provide one) is stored by Tally on our behalf, solely to follow up on that report. There are no ad networks, retargeting pixels, or other third-party trackers on this site beyond those two tools.
Your rights
You may request data access, corrections, or deletions at any time by contacting us directly. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Questions
Contact hello@upassist.com for policy-related inquiries.